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Privacy Policy

At NovaLabs AI, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
 

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: This is information you directly provide to us, such as your name, email address, username, password, and any other details you share when you create an account, contact us, or use certain features.

  • Usage Data & AI-Specific Information: When you access and use our website or AI services, we automatically collect certain information. This includes technical data like your IP address, browser type, device information, operating system, and pages you visit. Crucially, this also includes any data you input into our AI platform, such as text prompts, queries, or other content you submit. This data is collected to operate, improve, and personalize our services, including training and enhancing our AI models.
     

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services, including creating and managing your account and offering personalized features.

  • To train and develop our AI models, which helps us enhance the accuracy, relevance, and overall performance of our artificial intelligence capabilities.

  • To understand how you use our services and personalize your experience.

  • To communicate with you, respond to your inquiries, and send you important updates or service-related notifications.

  • To ensure the security of our services and prevent fraud or other malicious activities.

  • For internal research and analytics to better understand our user base and service usage patterns.
     

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted third-party companies and individuals who perform services on our behalf, such as website hosting, data analytics, payment processing, or customer support. These service providers are only provided access to the information necessary to perform their functions and are obligated to protect your data.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

We are committed to sharing only the minimum necessary information and requiring third parties to maintain your data's privacy and security.
 

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. This means we keep your data, including AI inputs and outputs, for a period that allows us to provide our services effectively, meet our legal obligations, resolve disputes, and improve our AI models. When your information is no longer needed, we will securely delete or anonymize it.
 

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, it's important to remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 

6. Your Privacy Rights and Choices

You have certain rights regarding your personal information. While the exact mechanisms for exercising these rights are being developed, you generally have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information under certain circumstances.

  • Opt-out of receiving promotional communications from us.

You may be able to manage some of your preferences directly through your account settings, if applicable. For any other requests regarding your privacy rights, please contact us using the information below.
 

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
 

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
 

10. Contact Us

If you require any further assistance about this Privacy Policy, please contact us:

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